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Exposed and Fearless

March 2010

I love getting older! Okay, not all elements. My knees hurt from the five surgeries I have had and I sometimes forget my wife’s name—but age brings experience and perhaps a reduced level of concern about what others think. I don’t blush as often as I used to when I say, “I don’t know.” I believe that my effectiveness is much higher when I quit worrying about having all of the answers.

Being exposed or vulnerable is uncomfortable at first, but it is much more genuine. Do you really like working with Mr. Perfect who never admits defeat or the fact that he doesn’t know something?

With a German mother, a personality type that wants to know all of the details, a desire to always make the right decision and a healthy fear of failure, I have had to fight the desire to control all situations. Being exposed does not come naturally. To paraphrase an old friend, running a nuclear power plant requires extreme control, little ambiguity and little innovation. However, in most business situations, regardless of your role, admitting when you are stuck and sharing leadership with other group members can be very liberating and much more effective than shooting for perfection. You may have heard, “It’s about success, not perfection.” Many people in a position of leadership—not all of whom are really “leaders”—would benefit from being more exposed. You really don’t engender trust in others when you always have the shields up. “Never let them see you sweat” might be good advice if you compete in extreme cage fighting, but it is really pretty naïve and ineffective in business. (Patrick Lencioni has some great thoughts on this in his book, The Five Dysfunctions of a Team.)

A close cousin to being exposed is being fearless. Have you noticed that some people are able to be completely honest in most situations, while others fret over the consequences? A good friend explained a work situation to me and wondered if he was being too honest with his boss. Being fearless can lead to unemployment, but constantly biting your tongue only leads to misery. A fellow consultant, Rudy Miick, taught me that it is much more important to be kind than nice. Being kind requires you to be fearless and allows you to say things that may sting but provide value; being nice is born out of fear. How do you respond to, “Do you like this new outfit?” “Oh yes, honey, and your butt looks really small!” or “You look much better in the other one.” Okay, so that might be an extreme, life-threatening example, but being kind requires us to be fearless; being nice is not always kind. (Please note that I was nice and didn’t specify gender in the above vignette, so no angry letters. Guys want small butts too!)

A word of caution: Being exposed and fearless requires that you are interacting with emotionally intelligent people. If you aren’t doing this, why not? I learned early in my career that it is best to consider yourself self-employed at all times. While this attitude can lead you to find yourself out of a job in short order if you work for a jerk (or a board of jerks), I wouldn’t do it any other way.



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Todd Ordal helps CEOs and senior leaders connect the dots between current reality and a compelling vision of the future. He consults on strategy and serves as a thought partner for CEOs because he understands from his days as a CEO that it is lonely at the top. You can contact Todd at todd@appliedstrategy.info or call 303-527-0417.